You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile troubleshooting Outlook startup issues solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.

You can determine if it’s corrupted by creating a new profile and troubleshooting Outlook startup issues changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. To work around the issue, you will need to end all Office processes that are running and disable the presence features.

If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email troubleshooting Outlook startup issues addresses in the To section, or cannot point the cursor in the To field. This issue has been mitigated and we are continuing to monitor the issue to ensure stability.

Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungry. Outlook may hang simply because it does not have enough memory to run or perform a required operation. This is often the case with outdated and low capacity PCs, however even modern and powerful ones cannot feel secured against this. Well, let’s “feed” it by closing all other programs that you don’t need at the moment. If the “Outlook Not Responding” issue did not cause you troubles in the past, it stands to reason to turn off the recently installed add-ins.

I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but troubleshooting Outlook startup issues cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail. So, there are several factors that cause the Outlook web access issue.

If your internet connection is not stable, then there could be a chance that Outlook freezes when sending email. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. The first thing we need to do is kill all hanging Outlook processes. To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing “Start Task Manager”.

In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select . See Working with message folders in Outlook.com to learn more about available folders. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. We love reading your suggestions on new features and feedback about how you use our products!

Starting Outlook in Safe Mode will prevent some or all add-ins from troubleshooting Outlook startup issues being loaded, prevents several settings files from being loaded and turns off the Reading Pane. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).

You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that’s attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start troubleshooting Outlook startup issues running. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365.

Last but not least, you can try to repair Outlook PST files using the ScanPST tool or using a specialized Outlook repair tool. If your Outlook data file is damaged, you’ll need this tool. It’s built into Outlook and helps repair PST and OST files. Also, you can recover permanently deleted items and attachments from Outlook with the help troubleshooting Outlook startup issues of this Outlook repair tool.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn’t. The next solution to repair Outlook is to reinstall the problematic Outlook version/application.